Global Strategic Account Manager - Technical Architect
Core
Lead design, positioning, and technical execution of advanced thermal and cooling solutions for global data center customers, acting as a trusted advisor to align requirements with optimized, scalable architectures.
Role type
Senior IC Technical Architect (Data Center Cooling)
Builds
End-to-end thermal solutions (air-cooled, liquid cooling, hybrid systems) for hyperscale and colocation data centers
Domain
Data Center Infrastructure / Thermal Management / Energy Efficiency
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Thermal system design, capacity planning, energy efficiency optimization (PUE/WUE), global customer advocacy, program management, hyperscale standards knowledge, technical solution positioning, cross-functional leadership
Preferred skills
Experience with high-density liquid cooling, advanced chillers, heat reuse technologies
Technologies
Chiller systems, CDU, CRAH/CRAC, liquid cooling systems
Responsibilities
Architect end-to-end thermal solutions aligned with hyperscale requirements; Translate customer technical requirements into optimized system designs; Lead technical components of proposals including architecture and energy modeling; Partner with GSAMs to align solution strategy with account priorities; Serve as global customer advocate representing requirements internally; Lead program management for complex multi-region data center initiatives; Support pricing and commercial strategy through technical value articulation; Act as technical interface between customer engineering and JCI product teams; Drive innovation adoption of advanced cooling technologies
Seniority
Senior, hands-on IC
