HVAC Service Operations Program Manager - Enablement
Core
Manage analytic support for HVAC Initiative programs, developing end-to-end reporting, launching program enhancements, and creating processes to track financial expectations and performance metrics for the field and stakeholders.
Role type
Senior Program Manager (Analytics & Enablement)
Builds
Business reporting frameworks, program enhancement processes, and analytical tools for HVAC service operations.
Domain
Building systems / HVAC / Energy efficiency
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Analytical skills, Project management, Business strategy, Data analysis, Process improvement, Stakeholder management, Training delivery, Metric tracking, MS Office Suite, Business management systems
Preferred skills
PowerBI, Siebel/Oracle, Hyperion, Large data set handling
Responsibilities
Partner with HVAC Service leadership to manage analytic support; Develop and deploy key metrics and performance indicators; Deliver training on program enhancements and new analytical tools to field teams; Collaborate with Operations Program Managers for unified support; Assist in developing communication plans for new business initiatives; Engage with management to gather and document metric expectations.
Seniority
Senior, hands-on IC