Controls Systems Technician Team Lead
Core
Oversees field technician teams to plan routes, analyze performance, and ensure profitability, safety, and client satisfaction for HVAC services.
Role type
Senior IC operations manager (HVAC field services)
Builds
Field service operations and customer account portfolios
Domain
Building services / HVAC / Thermal management
Deliverable
client delivery
Required skills
Team leadership, route planning, performance analysis, profitability management, safety compliance, staffing, recruitment, operational auditing, bid review, resource deployment
Preferred skills
Engineering or business degree, Metasys experience, Six Sigma Green Belt
Technologies
Metasys
Responsibilities
Supervise and lead assigned teams; plan monthly technician routes; analyze team performance and recommend changes; coordinate with sales to support opportunities; ensure contractual obligations and customer satisfaction; audit operations effectiveness; review bids and estimates; recruit and retain operational staff; conduct performance reviews and development plans.
Seniority
Senior, hands-on IC with management responsibilities