Director, Systems Operational Excellence, EMEA
Core
Own and drive operational excellence for EMEA Systems business to define, develop, and deploy standards and capabilities supporting business vision, growth strategy, and market needs.
Role type
Director, Systems Operational Excellence
Builds
Operational standards, process improvement initiatives, and performance metrics for the Systems (Installation) function.
Domain
Construction / Systems Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Six Sigma / Lean certification, Project management, Change management, Risk management, Data analytics, Process standardization, Stakeholder management, Strategic planning, Financial metrics ownership, Continuous improvement culture building
Preferred skills
Matrix organization experience, Leadership and influencing, Multi-project management, Analytical problem solving, Customer service mindset
Technologies
self-serve data analytics, process automation tools
Responsibilities
Develop and manage coordination of performance improvement initiatives and process standardization programs; Track and drive key metrics and KPIs to identify trends and risks; Lead Lesson Learnt Process across EMEA to identify poor performance trends and disseminate best practices; Implement and manage Installation Excellence auditing process for compliance and quality; Own Systems operational and financial metrics.
Seniority
Director, strategic leadership & mentorship