Order Managment
Core
Responsible for routine order processing, manual order entry, and serving as the day-to-day customer interface for production planning.
Role type
Order Management Specialist
Builds
Production schedules and order fulfillment for customer products
Domain
Manufacturing / Supply Chain
Deliverable
product features
Required skills
Manual order entry, order change processing, order status communication, order configuration validation, material and capacity availability validation, low-level scheduling conflict resolution, order expedite coordination, work order release, shipping authorization, routine reporting
Preferred skills
None stated
Technologies
Production planning systems
Responsibilities
Enter customer orders and changes into planning systems, communicate order status and committed ship dates to customers, validate order configurations for manufacturability, validate material and capacity availability, resolve scheduling conflicts regarding materials and capacity, coordinate order expedite requests with production control, release work orders to manufacturing and shipping authorizations, run routine reports for customer and internal requests, support quality function in resolving customer incidents
Seniority
Individual Contributor, operational level
