Field Support Engineer
Core
Servicing, maintaining, and troubleshooting power management systems (PMS) including PLC, HMI, SCADA, and PME at client sites across the UK and Europe.
Role type
Field Support Engineer (Power Management Systems)
Builds
End-to-end power and thermal management solutions for AI data centers and mission-critical applications
Domain
Critical power infrastructure / Data centers
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PLC troubleshooting, SCADA maintenance, HMI configuration, network diagnostics, hardware fault resolution, system commissioning, emergency response, safety compliance, travel management, vehicle operation
Preferred skills
Industry standards knowledge, diagnostic tool proficiency, problem-solving, analytical thinking, interpersonal skills, independent work
Technologies
PLC, SCADA, HMI, PME, networks, diagnostic tools
Responsibilities
Develop, service, maintain, and troubleshoot PMS systems across client sites; Provide on-site technical support diagnosing faults and resolving hardware/software issues; Support installation and commissioning of PMS systems; Deliver customer training and maintain client relationships; Produce clear service documentation; Participate in emergency call-out rota; Comply with health, safety, and company procedures during field work
Seniority
Mid-level, hands-on IC