Field Service Engineer UPS - Data Center Solutions
Core
Deliver high-quality on-site service, technical expertise, and customer support for Delta's Uninterruptible Power Supply (UPS) and Data Center Solutions products.
Role type
Senior Field Service Engineer (UPS & Data Center Power)
Builds
Commissioning, system start-ups, performance testing, and verification of correct installations for critical power infrastructure.
Domain
Data Center Infrastructure / Power Electronics / Electrical Systems
Deliverable
physical/clinical work
Required skills
Troubleshooting high-power systems, Root-cause analysis, Commissioning and system start-ups, Battery technology knowledge, SCADA/BMS systems familiarity, Electrical safety compliance, Partner onboarding and capability assessment, Pre-sales and after-sales technical support, Technical documentation creation, Training program delivery
Preferred skills
Additional languages beyond English, Data-center or mission-critical UPS experience
Technologies
SCADA/BMS systems, UPS systems, Data Center Solutions
Responsibilities
Perform on-site diagnostics, troubleshooting, repair, and maintenance of Delta UPS and data-center power products; Lead complex service activities including Level 2–Level 5 commissioning, system start-ups, performance testing, and verification of correct installations; Provide escalated technical support for critical customer incidents and conduct root-cause analysis; Deliver technical training programs to field service engineers, partners, and customers; Create and maintain service-related technical documentation; Provide partner onboarding and capability assessment; Collaborate with sales and product teams to understand customer needs and identify service opportunities.
Seniority
Senior, hands-on IC with knowledge leadership