Mandarin Interpreter
Core
Bilingual Mandarin-English video-phone interpreter rendering meaning of conversations between Mandarin and English speakers across industries like healthcare, government, and 911.
Role type
Bilingual interpreter (video/audio)
Builds
Real-time verbal interpretation services for Limited English-speaking Persons (LEP)
Domain
Language services / Telecommunications
Deliverable
client delivery
Required skills
Fluency in Mandarin and English, cultural competency, listening skills, retention skills, note-taking skills, ability to remain neutral and objective, ability to handle emotional or stressful calls
Preferred skills
Education or work experience in language-related fields (teaching, translation, interpretation), ability to read and write both languages
Technologies
Video conferencing platforms, dedicated laptop/desktop/tablet/smartphone, headset, company software
Responsibilities
Respond to video and audio interpreting sessions promptly, deliver interpretation services via video and type data on a dedicated device, render correct concepts and meanings according to established protocol, speak clearly in both languages, maintain professional demeanor, remain calm during emergency or emotional calls, follow client instructions and protocol
Seniority
Entry-level / Individual Contributor