Process Mining & Process Improvement Internship
Core
Apply Process Mining techniques to map, analyze, and improve end-to-end business processes for Field Technicians, identifying deviations and bottlenecks to enable proactive decision-making.
Role type
Intern, Process Mining & Process Improvement
Builds
Process Mining analyses, dashboards, KPIs, and alerts
Domain
Technology / Business Process Management
Deliverable
dashboards & analysis
Required skills
Process Mining concepts (event logs, process discovery, conformance checking, root-cause analysis), data analysis, SQL, Python, Power BI
Preferred skills
Experience with Celonis, Signavio, or comparable platforms
Responsibilities
Map and analyze end-to-end process flows using event-log data; Identify process deviations, bottlenecks, rework, and control gaps; Perform root-cause analysis and translate findings into actionable recommendations; Build and maintain Process Mining analyses, dashboards, KPIs, and alerts; Partner with process owners and cross-functional teams to validate insights and track impact