Senior Data Scientist
Core
Design and development of advanced Agentic conversational AI solutions for banking IVR systems, focusing on intent/slot tuning and conversational quality improvement.
Role type
Senior IC Data Scientist (Conversational AI/NLU)
Builds
Agentic conversational AI capabilities, IVR solutions, and NLU assets for banking clients
Domain
Banking / Conversational AI / NLP
Deliverable
production ML models
Required skills
NLU, intent recognition, slot-filling, LLM/GenAI, Amazon Connect, Amazon Lex, Python, experimentation, model evaluation
Preferred skills
Prompt-based evaluation, LLM-assisted NLU workflows, cross-functional delivery team experience
Technologies
Amazon Connect, Amazon Lex, Python, LLMs
Responsibilities
Tune intent descriptions, training data, and prompts to improve NLU performance; run experiments on intent recognition and slot-filling; analyze interaction data and model outputs; prepare performance summaries for stakeholders; collaborate with onshore leads on delivery priorities.
Seniority
Senior, hands-on IC
