Enterprise Staff UX Designer
Core
Design end-to-end enterprise experiences and service ecosystems for associates and customers, translating complex systems into intuitive solutions.
Role type
Senior Staff UX Designer (Service Design & Strategy)
Builds
Enterprise systems, services, and workflows for one of the world's largest retailers
Domain
Retail / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Service design, systems thinking, human-centered design, journey mapping, service blueprinting, stakeholder facilitation, design strategy, usability testing, agile collaboration
Preferred skills
Mentoring junior designers, aligning design patterns across domains, driving UX practice evolution, managing complex projects, brand standards implementation
Technologies
None stated
Responsibilities
Coach and mentor junior UX resources; deliver UX design artifacts and lead usability testing; drive planning and strategy to align design patterns and testing methods across products
Seniority
Senior, hands-on IC with strategic leadership
