Enterprise Staff UX Designer
Core
Service design focused UX Designer shaping enterprise systems, services, and workflows for one of the world's largest retailers.
Role type
Senior Staff UX Designer (Service Design)
Builds
End-to-end experiences for associates and customers, service blueprints, journey maps, and experience frameworks.
Domain
Retail / Enterprise Operations
Deliverable
product features
Required skills
Service design, systems thinking, human-centered design, stakeholder facilitation, user research, design thinking, mentoring, agile collaboration
Preferred skills
Enterprise or retail environment experience, agile software development experience, leading complex projects, consistency and quality control
Technologies
Service design tools, prototyping tools, research synthesis tools
Responsibilities
Coach and mentor junior UX resources; deliver UX design artifacts and test usability; lead planning and strategy activities to align design patterns and testing methods.
Seniority
Senior, hands-on IC with mentorship