REGIONAL QUALITY MANAGER
Core
Evaluates operational processes, identifies issues, and influences performance through in-aisle gap analysis and training.
Role type
Regional Quality Manager (Operations)
Builds
Store operational performance and associate capability
Domain
Retail operations
Deliverable
product features
Required skills
operational process evaluation, gap analysis, coaching and training, communication, planning and organization
Preferred skills
overnight travel
Technologies
none
Responsibilities
Evaluate MET operational processes and quickly identify and address issues; Influence operational performance through in-aisle gap analysis; Develop MEAs, Supervisors, MEMs and DEMs by teaching, coaching and training on operational processes; Plan and organize weekly / monthly RQM routines; Follow up of store walks and game plan progress
Seniority
Individual Contributor
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