CareerPlan

PRODUCT PRINCIPAL - Customer Experience

STORE SUPPORT CENTER, ATLANTA - 9090Full-time2026-08-06 → 2026-11-11
Based in United States

Core

Product Principal connects strategies and defines scope across multiple product teams to drive sales, efficiency, and customer satisfaction through quality product delivery.

Role type

Senior Product Principal (Strategy & Portfolio)

Builds

Enterprise product lines and cross-functional portfolios

Domain

Retail / Product Management

Deliverable

product features

Required skills

Strategy and planning, Cross-functional leadership, Stakeholder management, Change management, Business review facilitation, Roadmap creation

Preferred skills

Microsoft Office Suite, Presentation software, Complex idea communication

Technologies

Microsoft Office Suite, Microsoft PowerPoint

Responsibilities

Coordinate Distinguished Engineers and UX Principals to align scope and solutions; Partner with Cross-Functional Programs to align outcomes and cascade strategy using OKRs; Lead cross-functional discovery and sequence activities for holistic roadmap visibility; Represent the portfolio during enterprise planning and foster collaboration across teams; Manage stakeholder expectations to ensure scoping aligns with product strategy.