PRODUCT PRINCIPAL - Customer Experience
Core
Product Principal connects strategies and defines scope across multiple product teams to drive sales, efficiency, and customer satisfaction through quality product delivery.
Role type
Senior Product Principal (Strategy & Portfolio)
Builds
Enterprise product lines and cross-functional portfolios
Domain
Retail / Product Management
Deliverable
product features
Required skills
Strategy and planning, Cross-functional leadership, Stakeholder management, Change management, Business review facilitation, Roadmap creation
Preferred skills
Microsoft Office Suite, Presentation software, Complex idea communication
Technologies
Microsoft Office Suite, Microsoft PowerPoint
Responsibilities
Coordinate Distinguished Engineers and UX Principals to align scope and solutions; Partner with Cross-Functional Programs to align outcomes and cascade strategy using OKRs; Lead cross-functional discovery and sequence activities for holistic roadmap visibility; Represent the portfolio during enterprise planning and foster collaboration across teams; Manage stakeholder expectations to ensure scoping aligns with product strategy.
