PRODUCT PRINCIPAL - Customer Experience
Core
Defines product strategy and scope across multiple teams to drive sales, efficiency, and customer satisfaction for enterprise product lines.
Role type
Senior IC product principal (strategy & planning)
Builds
Enterprise product lines
Domain
Retail / Product Management
Deliverable
product features
Required skills
Strategy definition, cross-functional leadership, roadmap planning, stakeholder management, change management, business review facilitation
Preferred skills
Microsoft Office Suite, presentation software, complex idea communication
Technologies
Microsoft PowerPoint
Responsibilities
Coordinate Distinguished Engineers and UX Principals to align scope with priorities; Partner with cross-functional programs to align outcomes and cascade strategy via OKRs; Lead cross-functional discovery and sequence activities for holistic roadmap visibility; Represent portfolio in enterprise planning and manage cross-functional expectations.
Seniority
Senior, hands-on IC
