Receptionist
Core
Greet and direct client families and visitors at the front desk, manage incoming calls, and provide general office support in a funeral home setting.
Role type
Front desk receptionist
Builds
Client waiting area environment and office operations
Domain
Funeral services / Administrative support
Deliverable
product features
Required skills
Telephone operation, MS Office Suite, data entry, mail/package handling, file organization
Preferred skills
Customer service, handling sensitive situations, poise, tact, diplomacy
Responsibilities
Greet guests and visitors, answer and route phone calls, escort guests to rooms, receive deceased belongings, maintain guest waiting area, manage files and records, perform light typing and data entry
