General Manager Combo Locations
Core
Provide guidance and direction to location leadership to effectively manage business, finances, marketing, customer growth, and people resources across multiple funeral home locations.
Role type
Senior General Manager (Funeral Home Operations)
Builds
Funeral home operations and services for multiple locations
Domain
Funeral services / Mortuary Science
Required skills
P&L management, budgeting, financial planning, team leadership, regulatory compliance, strategic planning, customer growth strategies, hiring and performance management, change management
Preferred skills
Bachelor's degree in Mortuary Science, Associate's degree in Finance/Marketing/Business, technical schooling in Funeral Services/Mortuary Science
Technologies
MS Office suite (Outlook, Word, Excel, PowerPoint)
Responsibilities
Approve annual business plans, budgets, and financial goals; monitor and achieve financial targets; develop and implement marketing and customer satisfaction plans; oversee staff hiring, training, and performance; ensure compliance with federal, state, and company policies; resolve complex operational problems; manage costs and drive profitable case volume growth.
Seniority
Senior, hands-on IC with multi-location oversight