General Locations Manager
Core
Provide guidance and direction to location leadership to effectively manage business, finances, marketing, customer growth, and people resources across multiple funeral home locations.
Role type
Senior Operations Manager (Funeral Home Industry)
Builds
Funeral home operations, customer service, and staff management
Domain
Funeral services / Mortuary Science
Required skills
P&L management, budgeting, financial planning, marketing strategy, customer satisfaction management, regulatory compliance, team leadership, hiring and staffing, performance management, change management
Preferred skills
Bachelor's degree in Mortuary Science, Associate's degree in Finance/Marketing/Business, Funeral Director licensure
Technologies
MS Office suite (Outlook, Word, Excel, PowerPoint)
Responsibilities
Approve annual business plans, budgets, and financial goals; monitor and achieve financial targets; guide location leadership on marketing and customer growth; ensure compliance with federal/state regulations; develop and manage staff; oversee hiring, training, and performance reviews; resolve complex operational problems.
Seniority
Senior, hands-on IC with strategic oversight