Field Operations Support Assistant
Core
Provides administrative and clerical support to funeral homes, cemeteries, and crematories, handling documentation, scheduling, and customer inquiries.
Role type
Administrative and clerical assistant
Builds
Daily schedules, reports, and documents for funeral home operations
Domain
Funeral services and cemetery management
Deliverable
dashboards & analysis
Required skills
Office equipment operation, MS Office Suite, basic mathematics, verbal and written communication, organizational skills, detail orientation
Preferred skills
Bilingual Spanish, MS Office Suite
Technologies
MS Office Suite, computers, calculators, copiers, printers, fax machines
Responsibilities
Prepares death certificates, prayer cards, and related documents; Completes required permits and certificates; Processes Veteran's paperwork and marker monument placement paperwork; Receives and processes payments and contracts; Coordinates ordering of memorials and controls storage inventory; Oversees processing of installation orders; Processes accounts payable transactions; Assists with preparation of obituaries; Greets family members and responds to customer inquiries via telephone, internet, and in person; Maintains relationships with county clerk, medical examiner, and physicians.
Seniority
Entry-level, 1-2 years experience