Visitor Services Representative and Park Dispatcher
Core
First point of contact for grieving families and guests at a cemetery, managing traffic flow, providing directions, and dispatching security/emergency resources.
Role type
Visitor Services Representative and Park Dispatcher
Builds
Safe and efficient visitor experience at a cemetery property
Domain
Cemetery operations / Security services
Deliverable
client delivery
Required skills
Traffic monitoring, two-way radio operation, CCTV surveillance, emergency dispatch, customer service, database entry, GPS navigation
Preferred skills
Bilingual proficiency
Technologies
Two-way radios, CCTV systems, GPS, database systems
Responsibilities
Monitor Gate 1 traffic to ensure smooth flow for funeral processions; greet visitors and provide directions to gravesites or buildings; answer incoming calls and route inquiries; monitor CCTV and dispatch security/emergency services for incidents; log repairs, safety violations, and maintenance requests in the system.
Seniority
Individual Contributor
