Sales Manager
Core
Develops and leads a sales staff to meet quotas, increase market share, and manage cemetery sales operations within budget.
Role type
Sales Manager (Cemetery/Mortuary)
Builds
Sales team performance, market share, and customer base for cemetery services
Domain
Funeral services / Cemetery operations
Deliverable
client delivery
Required skills
Sales management, staff training and coaching, quota management, compliance with state/federal laws, contract review, budget management, community event planning
Preferred skills
CRM system knowledge, experience presenting and motivating sales forces
Technologies
Windows-based PC, MS Office, Customer Relationship Management systems
Responsibilities
Manage Sales Counselors and ensure adherence to sales guidelines and policies; Develop marketing programs tailored to community demographics; Review pre-need and at-need contracts for compliance; Approve customer discounts and prepare financial compliance reports; Maintain sales rooms, offices, and equipment; Ensure sales counselors obtain proper licensure and follow the Code of Conduct
Seniority
Manager, hands-on leadership