Espec Select One

SAO PAULO, BR🌐 Remote💼 Full-time🗓 2026-09-25 → 2026-09-28

Core

Serve as the primary expert for clients in the early stages of the Select journey (income R$7k–R$15k or investments R$100k–R$300k), delivering a premium digital experience via chat/video/app.

Role type

Senior IC customer success and sales specialist (financial services)

Builds

Digital onboarding and advisory services for retail banking clients

Domain

Financial services / Retail banking

Deliverable

client delivery

Required skills

Advanced customer experience knowledge, consultative sales, digital tool proficiency, remote service delivery, digital channel mastery, customer journey expertise, low-complexity financial products knowledge

Preferred skills

None stated

Technologies

None stated

Responsibilities

Engage clients 100% digitally (chat/video/app), update clients on Select portfolio benefits, execute consultative sales for credit/investments/insurance, collect and update data, resolve remote demands, maintain familiarity with Santander digital solutions

Seniority

Senior, hands-on IC

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About santander

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.