Branch Manager, Lodi, NJ
Core
Oversee branch performance, daily operations, and team leadership to drive sales targets, customer experience, and operational efficiency in a retail banking environment.
Role type
Retail Branch Manager
Builds
Branch revenue, customer relationships, and operational processes for Santander's retail banking customers
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Sales management, team leadership and coaching, consultative selling, data analysis for strategic decisions, risk management and compliance, hiring and retention, scheduling management, digital platform adoption
Preferred skills
Bachelor's degree in related field, Spanish language proficiency, Microsoft Office proficiency
Technologies
Digital banking platforms, Microsoft Office products
Responsibilities
Direct overall branch performance and lead team to achieve sales targets; Develop and implement sales strategies to grow revenue; Motivate sales teams to manage prospect pipelines; Engage in consultative conversations to offer tailored financial solutions; Analyze branch performance data to drive strategic decisions; Coach and develop team members; Manage escalated customer problems and ensure compliance with regulations
Seniority
Mid-level, hands-on IC