R&D Business Applications Administrator & Analyst II
Core
Support and evolve digital tools enabling innovation across R&D, ensuring reliable operation of critical applications like Optiva and ELN while driving user adoption and process improvements.
Role type
Senior R&D Business Applications Administrator & Analyst
Builds
Digital capabilities for R&D product development and commercialization
Domain
Consumer Packaged Goods (CPG) / R&D Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Application administration, user provisioning, access management, workflow configuration, business analysis, requirements gathering, change management, user training, system validation, compliance (21 CFR Part 11), stakeholder management
Preferred skills
Enterprise application support, Infor PLM (Optiva), product commercialization processes, regulated systems support, digital transformation
Technologies
Optiva, Electronic Lab Notebook (ELN), Microsoft 365, SharePoint, Teams
Responsibilities
Manage business administration activities including user provisioning, access standards, role configuration, and workflow approvals; oversee business help desk processes including intake, triage, and resolution; coordinate and deliver training programs for end users; partner with R&D and IT to gather requirements for system enhancements and process improvements; manage enhancement and defect backlogs; support system validation and audit readiness.
Seniority
Senior, hands-on IC
