Sr Analyst, Business
Core
Lead business process optimization, requirements translation, and organizational change management to support business outcomes.
Role type
Senior Business Analyst (Process & Change Management)
Builds
Optimized business processes, functional requirements, and change management strategies
Domain
Healthcare Technology / Business Operations
Deliverable
product features
Required skills
Business process analysis, requirements elicitation, root cause analysis, organizational change management, process mapping, stakeholder liaison, user training, data integrity validation
Preferred skills
CRM platform certification, IIBA certification, complex matrixed environment experience, MS Office Suite expertise, requirement solicitation, consulting practices, project management principles, software development lifecycle knowledge
Technologies
MS Office Suite, CRM platforms
Responsibilities
Lead efforts to optimize business processes and systems by assessing needs and implementing solutions; Lead the development of functional business requirements and articulate system functionality; Perform complex root cause analysis and troubleshoot business processes including testing data integrity; Identify and recommend innovations to enhance efficiency; Develop strategies for Organizational Change management, training, and communication; Facilitate process mapping and requirements gathering sessions; Lead testing and validation of processes and systems; Serve as liaison between business process owners and IT; Train users on new processes, workflows, and systems
Seniority
Senior, hands-on IC
