Senior CMDB Developer
Core
Design, develop, and maintain a trusted ServiceNow Configuration Management Database (CMDB) to serve as the system of record for IT services and infrastructure.
Role type
Senior ServiceNow CMDB Developer
Builds
Scalable CMDB solutions, Service Graph Connectors, and automated data ingestion pipelines
Domain
IT Operations Management (ITOM) / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow development, JavaScript, Glide API, Flow Designer, Business Rules, UI Policies, Client Scripts, REST/SOAP integrations, MID Server, Identification & Reconciliation Engine (IRE), Service Mapping, Discovery, ITOM
Preferred skills
Asset Management processes, ServiceNow certifications, problem-solving, analytical skills
Technologies
ServiceNow, Armis, Intune, SolarWinds, SCCM, REST, SOAP
Responsibilities
Design and implement integrations with discovery and inventory tools; Configure and optimize Identification and Reconciliation Engine (IRE) rules; Build automated data ingestion and normalization processes; Monitor CMDB health using dashboards and KPIs; Support Discovery and Service Mapping implementations; Troubleshoot production issues and provide timely resolution
Seniority
Senior, hands-on IC
