Senior Manager, Business Systems
Core
End-to-end delivery of business systems powering commercial, clinical operations, and back-office functions for Implantable Heart Failure Management (IHFM) using Salesforce and enterprise integrations.
Role type
Senior Manager, Business Systems (hands-on IC leader)
Builds
Salesforce workflows, automation, reporting, and enterprise system integrations (ERP, digital health platforms)
Domain
MedTech / Healthcare / Regulated Industry
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce configuration and automation, system integration, Agile delivery, requirements definition, process reengineering, team leadership, vendor management, data quality governance
Preferred skills
MedTech/Life Sciences domain experience, digital health platforms, regulatory compliance (CSV, 21 CFR Part 11, GxP), PMP/Scrum/Salesforce certifications
Technologies
Salesforce (Sales Cloud, Service Cloud), ERP, digital health platforms, Agile tools
Responsibilities
Lead requirements definition, system configuration, testing, and validation; manage backlog and prioritization for concurrent initiatives; partner with cross-functional teams to translate business needs; ensure compliance with CSV and 21 CFR Part 11; mentor a small team of developers and analysts; manage external vendors
Seniority
Senior, hands-on IC with leadership responsibilities
