Senior Technical Service Technologist, East Africa
Core
Lead the Nairobi Idea Lab and provide technical service for food manufacturers in East Africa, focusing on dairy and savory applications.
Role type
Senior Technical Service Technologist (Team Lead)
Builds
Local formulation and pilot plant capabilities at the Nairobi Idea Lab
Domain
Food Science / Ingredient Application / East Africa
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Food technology/engineering/science degree, dairy and savory application expertise, formulation systems knowledge, food processing knowledge, equipment operation, technical troubleshooting, team leadership, project management, stakeholder communication, travel readiness
Preferred skills
Multinational business experience, innovation project delivery, cross-cultural collaboration
Technologies
Pilot plant equipment, formulation systems, food processing machinery
Responsibilities
Lead and develop the Nairobi Idea Lab operations, coach and manage the local Technical Service team, execute complex application trials for dairy and savory products, diagnose customer technical challenges and recommend solutions, collaborate with commercial teams to identify growth opportunities, document technical activities and share expertise
Seniority
Senior, hands-on IC with team leadership
