CareerPlan

Senior Technical Service Technologist, East Africa

NairobiFull-time2026-09-11 → 2026-11-11
On-site

Core

Lead the Nairobi Idea Lab and provide technical service for food manufacturers in East Africa, focusing on dairy and savory applications.

Role type

Senior Technical Service Technologist (Team Lead)

Builds

Local formulation and pilot plant capabilities at the Nairobi Idea Lab

Domain

Food Science / Food Technology / Dairy & Savory Applications

Required skills

Food technology/engineering/science degree, senior technologist experience, dairy/savory formulation expertise, food processing knowledge, equipment operation, team leadership, project management, customer relationship management, travel readiness

Preferred skills

Multinational business experience, innovation project delivery, cross-cultural collaboration

Technologies

Formulation systems, pilot plant equipment, food processing machinery

Responsibilities

Act as lead technical contact for key accounts, lead and develop the Nairobi Idea Lab, coach and develop the local Technical Service team, plan and execute complex application trials, evaluate customer formulations and processes, collaborate with commercial teams and partners, document technical activities and outcomes

Seniority

Senior, hands-on IC with people management responsibilities