Business Support Specialist – Retail Operations - German speaking
Core
Support customer care activities and ensure smooth handling of financial, contractual, and compliance processes for bp's/Aral's company-owned and dealer-operated service stations.
Role type
Business Support Specialist (Retail Operations)
Builds
Operational continuity and compliance for the retail network
Domain
Energy (Oil & Gas) / Retail Operations
Required skills
SAP (PRE/TP1), MS Office (Excel, Outlook, PowerPoint), Contract drafting, Compliance checks (CDD), Financial administration, Vendor management
Preferred skills
Energy cost management, Litigation support, Pension administration
Technologies
SAP, Aravo-Tool
Responsibilities
Handle customer careline/social media inquiries and fuel complaints; Book electricity invoices and manage meter registration; Execute counterparty due diligence checks; Process fuel sales/purchases and payments in SAP; Create POs and approve invoices; Manage service station card contracts and vendor records.
Seniority
Individual Contributor, operational level
