Site Reliability Engineer
Core
Hybrid role combining technical support and SRE to run, support, and scale an AI Security Public SaaS platform operating AI inference workloads.
Role type
Hybrid Technical Support / Site Reliability Engineer
Builds
AI Security Public SaaS platform
Domain
Cybersecurity / AI / Cloud Infrastructure
Deliverable
production ML models
Required skills
SaaS environments, cloud-based architectures, scripting languages, web technologies, incident management, automation, system monitoring
Preferred skills
observability tools, configuration management, cloud infrastructure, SRE principles, networking, databases, operating systems, Kubernetes
Responsibilities
Monitor SaaS application metrics and logs to prevent disruptions, serve as primary contact for technical customer inquiries, triage and resolve technical incidents, analyze incident reports to provide insights to engineering teams, design and implement automation for incident response, introduce SRE best practices for monitoring and self-healing
Seniority
Mid-level, hands-on IC
