IT Site Support Technician
Core
Ensure operational readiness of client computing and peripheral devices for manufacturing processes and office applications.
Role type
IT Site Support Technician
Builds
Hardware and software solutions for manufacturing facilities and office environments
Domain
Manufacturing / IT Infrastructure
Required skills
Windows OS, MS Office Suite, LAN/WAN/WLAN, printing technologies (line matrix, thermal transfer, laser), hardware installation, troubleshooting, preventive maintenance, inventory management, anti-virus remediation
Preferred skills
Linux, AIX, ERP systems (JOE, Oracle, Unidata), SQL database, JAVA, CITRIX, Cisco routing & switching, network physical layer, data center physical security, backup and recovery
Responsibilities
Install, test, and maintain hardware and software; troubleshoot user issues; document and resolve requests via tracking tools; manage replacement equipment and surplus inventory; assist system administrators with implementations and upgrades; act as liaison with external contractors; perform preventive maintenance on equipment.
Seniority
Mid-level, hands-on IC