Field Engineer Technician - Memphis, TN
Core
Provides full-range field engineering support for large/complex clients, taking ownership of onsite service activities including advanced maintenance and low-complexity installation.
Role type
Field Engineer Technician
Builds
Onsite service delivery and client support for large/complex clients
Domain
IT Services / Field Engineering
Deliverable
client delivery
Required skills
Advanced maintenance, low-complexity installation, technical troubleshooting, systemic issue resolution, technical documentation, team collaboration
Preferred skills
Technical certification, Associate Degree
Technologies
Advanced tools
Responsibilities
Perform advanced-level maintenance on products, conduct scheduled installs, resolve client problems, provide technical feedback on equipment and processes, monitor technical issues, contribute to service metrics reporting
Seniority
Mid-level (2-4 years experience)