Lead Technical Field Engineer
Core
Deliver operational support, maintenance, and security compliance for research ICT infrastructure, laboratory instrumentation, and experimental systems.
Role type
Lead Technical Field Engineer (ICT Infrastructure & Research Support)
Builds
Operational stability and security compliance for research ICT environments
Domain
Research & Development / ICT Infrastructure / Cybersecurity
Deliverable
infrastructure | client delivery
Required skills
ICT infrastructure operations, hardware lifecycle management, network operations (switching/routing), security compliance (ASD ISM), incident diagnosis and resolution, scientific computing support, asset and configuration management
Preferred skills
Rapid acquisition of unfamiliar research technologies, multidisciplinary team collaboration
Technologies
Operating systems, network switches/routers, firewall systems, research storage platforms, laboratory instrumentation
Responsibilities
Deploy and configure ICT equipment and services, monitor infrastructure availability and performance, integrate laboratory instrumentation into network environments, implement security controls and compliance documentation, troubleshoot and resolve technical issues, manage ICT asset records
Seniority
Mid-Senior, hands-on IC with general supervision