Technical Writer
Core
Create clear, concise, and comprehensive documentation for Unisys Corporation's diverse range of IT solutions and services, translating complex technical information into user-friendly content.
Role type
Technical Writer (IT/Software)
Builds
User manuals, installation guides, release notes, online help, API documentation, and process guides for software platforms and infrastructure management solutions.
Domain
IT Services, Software Development, Infrastructure Management, SAP ERP
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, Agile methodology, Analysis and reporting, Business analysis, Requirements engineering, Quality assurance processes, Risk assessment documentation, Transition management documentation, SAP ERP documentation, User experience (UX) design
Preferred skills
SAP ERP Central Component expertise
Technologies
SAP ERP Central Component
Responsibilities
Develop and maintain technical documentation including user manuals, installation guides, release notes, online help, API documentation, and process guides; Collaborate with product development, engineering, and support teams to gather information and identify documentation requirements; Conduct thorough analysis and reporting on documentation effectiveness and user feedback; Ensure all documentation adheres to IT Compliance Management standards and internal quality assurance processes; Contribute to documentation strategy for IT Service Management and Transition Management initiatives; Develop documentation related to Risk Assessments for various IT systems and processes.
Seniority
Mid-level, hands-on IC