Soft Service Manager
Core
Manage all soft service activities including housekeeping, pest control, façade cleaning, and horticulture for commercial real estate clients.
Role type
Senior Soft Service Manager
Builds
Clean, safe, and aesthetically maintained building environments
Domain
Commercial Real Estate / Property Management
Required skills
Janitorial operations management, Vendor contract management, Budgeting and cost estimation, Staff scheduling and discipline, SOP development, Inventory management, Landscaping oversight
Preferred skills
Degree/Diploma in housekeeping or hospitality, MS Office proficiency
Technologies
MS Office
Responsibilities
Manage cleaning services and common areas, Conduct daily site rounds to identify and rectify cleaning needs, Create work plans and assign tasks to subordinate teams, Manage vendor personnel and compliance, Prepare operational reports (DMR, MMR, QBR), Maintain budgets and inventory stock, Plan seasonal beautification and landscaping, Ensure staff training and statutory compliance
Seniority
Senior, hands-on IC