General Manager
Core
Lead operations and customer services for a landmark 185,000 sq ft commercial property in London, ensuring best-in-class facilities management and tenant satisfaction.
Role type
Senior General Manager (Facilities Management)
Builds
High-standard commercial office environment with integrated Proptech and innovation
Domain
Commercial Real Estate / Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Commercial real estate operations, team leadership, service charge financial management, procurement, health and safety compliance, building systems knowledge (MEP, BMS), stakeholder management, change management
Preferred skills
Experience with Proptech platforms, managing CAPEX projects, local business group engagement
Technologies
BMS, Proptech platforms
Responsibilities
Lead on-site FM service partners to deliver high standards of service; manage service charge budgets and financial reconciliation; ensure health and safety practices; represent the property in local business and community meetings; oversee occupier surveys and feedback; coordinate major works with surveyors and architects.
Seniority
Senior, hands-on IC with management responsibilities
