Facilities Operations Manager
Core
Oversee the management and operation of properties and personnel for a dispersed regional portfolio, ensuring optimal performance and client satisfaction through efficient resource allocation and strategic decision-making.
Role type
Senior Facilities Operations Manager
Builds
Property operations and maintenance services for commercial real estate clients
Domain
Commercial Real Estate / Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> client delivery (facility services)
Required skills
Vendor management, contract compliance, KPI/SLA monitoring, work order management, safety compliance, project coordination, building systems knowledge (mechanical/electrical), MS Office/CMMS proficiency
Preferred skills
Experience in corporate environment or third-party service provider, strategic cost reduction planning
Technologies
CMMS, MS Office, Excel, SharePoint, Teams
Responsibilities
Provide leadership for operations and maintenance of electrical, mechanical, structural, and life safety systems; Maintain client satisfaction and develop positive client relationships; Monitor KPIs and SLAs to identify challenges and plan corrective actions; Facilitate work order management for maintenance teams and vendors; Enforce company policies and safety training requirements; Support client implementation of short and long-term projects; Execute monthly/quarterly/annual on-site inspections.
Seniority
Senior, hands-on IC