Senior Software Engineer, AI Platform Enablement
Core
Senior Software Engineer owning the support queue and feature development for JLL's internal AI platform, enabling teams to ship AI agents and products.
Role type
Senior IC platform enablement engineer (AI/LLM)
Builds
AI platform gateway, agent tooling, identity patterns, observability, and self-service diagnostics for internal AI agents
Domain
Real Estate Technology / AI Platform Engineering
Deliverable
production ML models | product features
Required skills
debugging distributed systems, cloud IAM/networking/secrets management, building/operating MCP servers and production agents, LLM application architecture, cross-team support, root cause analysis
Preferred skills
OAuth 2.0/OIDC, Kubernetes, Infrastructure as Code, observability tooling, developer support/SRE experience
Technologies
MCP servers, LLM frameworks, public cloud providers, Kubernetes
Responsibilities
Triage and resolve complex production issues for internal AI agent teams, debug failures across identity/network/API/runtime boundaries, consolidate support channels into runbooks and self-service tooling, ship platform features including gateway and agent tooling
Seniority
Senior, hands-on IC