Senior Operations Manager
Core
Senior operations leader responsible for strategic oversight of building operations, maintenance, compliance, risk management, and financial performance at a large-scale shopping centre.
Role type
Senior IC operations manager (commercial real estate)
Builds
Operational efficiency, capital project delivery, financial performance, and tenant experience at a 1.2M sq ft retail destination
Domain
Commercial real estate / Facilities management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> infrastructure (building operations & capital projects)
Required skills
Strategic operations leadership, budgeting and financial forecasting, major capital project management, contract negotiation, vendor performance management, energy management, sustainability program development, health and safety compliance, stakeholder relationship management, multi-project execution
Preferred skills
Engineering or facilities management degree, FMA/CEM certifications, advanced problem-solving resilience
Technologies
Excel, Word, JDE, Yardi
Responsibilities
Lead annual operating budget preparation and expense planning; Develop and manage 10-year Major Capital Expenditures program; Prepare monthly forecasts and variance reports; Manage operational contracts and vendor performance; Develop and manage energy management and sustainability programs; Oversee health and safety requirements; Manage tenant construction and coordinate with tenant groups; Perform daily building inspections; Maintain relationships with tenants, authorities, and contractors
Seniority
Senior, hands-on IC