Remote Hands Technician
Core
Provide on-site physical support services for data center clients, executing tasks as directed by remote IT teams or NOC.
Role type
On-site data center hands technician
Builds
Data center infrastructure and client IT equipment
Domain
Data center operations / IT hardware
Deliverable
physical/clinical work
Required skills
Equipment installation and decommissioning, structured cabling, power cycling, physical inventory, security protocol compliance, lifting heavy equipment
Preferred skills
Customer-facing interaction, shift work reliability, vendor escorting
Technologies
IT hardware, network equipment, structured cabling
Responsibilities
Execute smart hands tasks, perform equipment moves, manage cables, verify equipment status, power cycle devices, escort vendors, conduct physical inventory, package and ship equipment, maintain activity documentation, respond to urgent requests, report environmental issues
Seniority
Entry-level to Junior, hands-on IC