Senior Facilities Manager (IFM Lead)
Core
Senior Account Lead for Integrated Facility Management (IFM) services, responsible for strategic leadership, operational excellence, and client relationship management across multiple service lines.
Role type
Senior IC Facilities Manager (IFM Lead)
Builds
Integrated facility management services including hard and soft services, workplace services, site services, ground maintenance, engineering services, utilities, and specialty services.
Domain
Commercial Real Estate / Integrated Facility Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, cost optimization, risk management, contract negotiation, team leadership, stakeholder management, vendor management, financial management, compliance management, project management, change management
Preferred skills
Technology and data analytics expertise, sustainability knowledge, innovation in service delivery, cross-functional collaboration
Technologies
CMMS, IoT, analytics platforms
Responsibilities
Act as primary point of contact for client account matters; develop and execute annual account business plans; drive cost-saving initiatives and innovative solutions; manage all building-related technical and service contracts; oversee IFM service delivery models; lead and develop empowered account teams; manage third-party vendor performance; ensure compliance with contract requirements and industry standards (ISO, GMP, EHS); provide 24/7 emergency call support and site attendance; sponsor Asset Management and Audit programs.
Seniority
Senior, hands-on IC with strategic leadership