Technical Customer Engineer II
Core
Provide technical support, installation, troubleshooting, and maintenance for capital equipment in electronics, SMT, and semiconductor manufacturing to customers and distributors.
Role type
Technical Customer Engineer (Field Service)
Builds
Installed capital equipment and maintained operational readiness for manufacturing clients
Domain
Electronics, SMT, Semiconductor Manufacturing
Deliverable
physical/clinical work
Required skills
Equipment installation and testing, troubleshooting and repair, calibration and maintenance, preventative maintenance scheduling, technical training delivery, quotation administration, field reporting
Preferred skills
Independent work, team collaboration, proactive problem solving
Technologies
Capital equipment for electronics, SMT, and semiconductor manufacturing
Responsibilities
Set up, inspect, and test new equipment at customer locations; Perform routine servicing, calibration, and maintenance in-house or on-site; Troubleshoot and repair complex systems; Provide technical support and training to distributors and customers; Develop technical knowledge of Nordson products through training; Gather and report market feedback and competitive intelligence
Seniority
Mid-level, hands-on IC