Customer Support Engineer
Core
Diagnose, repair, and maintain semiconductor lithography equipment in clean rooms while serving as the primary technical interface for customers.
Role type
Field Service Engineer (Semiconductor Equipment)
Builds
High-precision lithography machines for semiconductor manufacturing
Domain
Semiconductor manufacturing / Precision optics and mechanics
Deliverable
physical/clinical work
Required skills
Mechanical aptitude, pneumatics, hydraulics, electronics, semiconductor processes, safety procedures, technical reporting
Preferred skills
Problem isolation, equipment optimization, cross-functional collaboration, flexible scheduling
Technologies
Lithography tools, clean room environments, maintenance software
Responsibilities
Evaluate and diagnose equipment problems, maintain and optimize equipment daily, communicate machine status and service actions with customers, prepare technical reports, execute maintenance and upgrade plans
Seniority
Mid-level, hands-on IC