Technical Customer Engineer II
Core
Provides technical support, troubleshooting, and product demonstrations to sales teams and customers, while analyzing competitor data and optimizing product applications.
Role type
Technical Customer Engineer
Builds
Product demonstrations, test reports, and optimized application solutions for customers
Domain
Semiconductor / Electronics / SMT / Mechanism
Deliverable
client delivery
Required skills
Troubleshooting and debugging complex systems, Technical training delivery, Competitor technical analysis, Test plan definition, Data collection and tabulation, R&D collaboration
Preferred skills
Mechanic and electric knowledge, Disposable product field experience, MNC working experience
Technologies
SMT, Semiconductor, Internal analysis technology
Responsibilities
Provide technical, application, and troubleshooting support to the field; Conduct technical training internally and externally; Prepare equipment for customer demonstrations; Support trade shows and sales presentations; Define testing plans with customer technical departments; Collect and analyze competitor technical data; Write and present test reports to internal and external customers
Seniority
Mid-level, hands-on IC