Senior Technical Customer Engineer
Core
Provide technical support, troubleshooting, and product demonstrations to sales teams and customers while optimizing product applications and gathering technical data.
Role type
Senior Technical Customer Engineer
Builds
Product demonstrations, test reports, and optimized application solutions for customers
Domain
Manufacturing / Electronics / Fluid Dispensing
Deliverable
client delivery
Required skills
Mechanism knowledge, Electronics knowledge, Troubleshooting, System debugging, Technical training, Competitor analysis, Test planning, Data analysis, English verbal communication
Preferred skills
Fluid dispensing experience, MNC working experience
Technologies
SMT, Semiconductor, Internal analysis technology
Responsibilities
Provide technical, application, and troubleshooting support to the field; Conduct technical training internally and externally; Prepare equipment for customer demonstrations; Support trade shows and sales presentations; Define testing plans with customer technical departments; Collect and analyze competitor technical data; Write and present test reports to internal and external customers; Optimize product applications by customer using testing technology.
Seniority
Senior, hands-on IC
