Asset Experience Associate
Core
Strategic leader and operational expert for complex commercial property portfolios, serving as the primary client relationship owner while managing day-to-day property operations.
Role type
Senior IC asset experience associate (commercial real estate)
Builds
Operational excellence and strategic oversight for commercial property portfolios
Domain
Commercial real estate / Property management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Commercial property management, RICS standards, lease and legal management, health and safety compliance, financial management, supplier and contract management, ESG strategy implementation, property operations and inspections, transaction and transition management, insurance management
Preferred skills
Strategic portfolio planning, risk management in property contexts, sustainability standards knowledge, property management technologies proficiency
Technologies
Yardi, Riskwise, Prism, Deepki, Workflow systems
Responsibilities
Collaborate with asset managers to set strategy and lead client relationships; serve as primary point of contact for customer enquiries and service requests; manage service charge budgets and reconciliations; handle lease queries and ensure customer compliance with lease covenants; manage risk actions and statutory compliance including H&S checks; implement ESG initiatives and support sustainability reporting; lead site-level framework partner meetings and manage works activities; conduct regular property inspections and coordinate void management; handle property transitions and due diligence; manage on-site insurance activities and claims settlement
Seniority
Senior, hands-on IC