Technical Operations Director
Core
Strategic director-level leadership overseeing holistic integration of workplace services, facility maintenance programs, and union relations for a commercial real estate portfolio.
Role type
Senior IC Technical Operations Director (Facilities Management)
Builds
Integrated facilities management services, standardized operational playbooks, and internal self-performance models for building systems.
Domain
Commercial Real Estate / Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Union relations leadership, financial management (P&L, budgeting), strategic operational oversight, program standardization, team leadership, building system lifecycle management, resilience planning, sustainability strategy
Preferred skills
CFM or FMA certification, Certified Energy Manager certification
Technologies
None explicitly stated
Responsibilities
Serve as primary SME for Union labor relations and collective bargaining compliance; oversee integrated facilities management services and vendor contracts; develop and institutionalize standardized operational procedures (SOPs); manage departmental financial health and capital budgets; design roadmap for transitioning maintenance work from vendors to internal teams; oversee critical building system lifecycles (electrical, fire safety, generators, elevators); execute emergency response and business continuity planning; champion energy efficiency and sustainability initiatives.
Seniority
Director, strategic leadership with hands-on program oversight