Operations Engineer
Core
Provide local and regional support for the Regional Operations Manager in the day-to-day operation of the APAC CSIM team, focusing on comms room infrastructure and client IT hardware requests.
Role type
Senior IC operations engineer (data centre/comms room)
Builds
Comms room operations, IT hardware lifecycle management, and disaster recovery planning for client facilities.
Domain
Commercial real estate / Data centre operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Server room/data centre operations, cabling standards and management, cable testing (Fluke/VIAVI), building services design, incident handling, change management, vendor supervision, inventory management
Preferred skills
Microsoft/Linux/UNIX administration, Network certification (CCNA/Network+), Data Center certification (CDCP/S/E, CDCMP/TP, CompTIA A+, MCSE)
Technologies
Patch Manager, Fluke Networks, VIAVI
Responsibilities
Oversee daily comms room operations including monitoring, maintenance, and troubleshooting of IT equipment; manage comms room capacity (power, cooling, rack space); collaborate with client IT teams on hardware requests (patching, rack and stack, installation, decommissioning); manage and escort vendors; ensure physical security and environmental conditions; document inventory; resolve technical incidents; develop operational procedures; participate in disaster recovery planning.
Seniority
Senior, hands-on IC