Vertriebsmitarbeiter E-Commerce (m/w/d) im Innendienst
Core
E-commerce sales specialist handling online orders, customer communication, and proactive sales for energy products.
Role type
E-commerce sales representative (in-house)
Builds
Online sales channels for heating oil, diesel, fuels, pellets, electricity, and natural gas
Domain
Energy / E-commerce
Deliverable
product features
Required skills
order processing, customer communication, proactive sales, process optimization, reporting, MS Office (Word, Excel)
Preferred skills
commercial training with sales background, active sales experience, goal-oriented work style
Responsibilities
process incoming orders, communicate with customers via phone and email, consult customers on products and add-on services, reduce cancellation rates, coordinate with sales and dispatch teams, prepare reports for department heads
Seniority
Entry-level to Mid-level, hands-on IC