Mitarbeiter (m/w/d) Vertriebsinnendienst
Core
Central interface between customers, outside sales, and internal departments, supporting sales strategy implementation and ensuring smooth operational processes.
Role type
Sales Operations Specialist (Energy Distribution)
Builds
Customer service, order management, invoicing, and data management for energy products (heating oil, diesel, fuels, pellets, electricity, natural gas).
Domain
Energy distribution and retail
Deliverable
product features
Required skills
Order management, invoicing, data management, MS Office, analytical thinking, sales process knowledge, inventory control
Preferred skills
Cross-selling, process optimization, customer relationship building, stakeholder communication
Technologies
MS Office, IT systems for customer and master data management
Responsibilities
Active telephone sales including cross-selling, creating offers and recording orders, coordinating delivery schedules, managing invoicing and payment checks, maintaining customer data, inventory control, process optimization
Seniority
Entry-level to Mid-level, hands-on IC
